Why You?
You are looking for something more from your job and career. You love collaboration and team work. You dig a balanced life and can wrestle challenges with grace. Your creative energy is looking for an outlet and you’re always thinking about what’s next. You’re bold, full of ideas and want to be part of a team that’s hungry to win. If this sounds like you, we’d like to talk.

Why Us?
Your work will be amplified as it enables other organizations to deliver great results. That is because Forward Space exists to help clients propel their organizations forward and bring to life spaces and environments that are designed precisely for their purpose. For leading organizations, there is only one direction that matters, and it is FORWARD.
As the leading authorized Steelcase dealer in the Chicago, IL and Milwaukee, WI markets, Forward Space is a certified Women’s Business Enterprise (WBE) that offers workspace consultation/planning, procurement, delivery, installation and on-going maintenance to support our clients’ vision and goals. Serving greater Chicagoland and Milwaukee, while also offering national service capabilities, we help our customers to create innovative work environments that inspire people to excel wherever and however they work. We create environments tailored to the way you do business and that support company culture by encouraging collaboration, fostering creativity, promoting productivity, inspiring innovation, and supporting wellbeing.
Our commitment to Diversity, Equity & Inclusion across race, gender, age, religion, identity, and experience drives us and our mission forward every day. We strive towards inclusion and that means everyone is comfortable bringing their authentic and best self to work every day.

What You Will Do
The Marketing Manager, reporting to the Vice President of Corporate Marketing and Milwaukee Sales, will lead a team of multi-disciplined marketing and experience specialists focused on building a strong, recognizable and compelling brand story that sets us apart and positions us to win.
Primary Focus Areas:
• Lead, manage, and hold team marketing and experience team members accountable to deliver on Forward Space’s purpose and core values, internally and externally
• Research, understand and analyze the competitive landscape for our industry and lead efforts to differentiate our brand and services in the marketplace
• Develop and execute marketing strategies that support overall company goals and objectives and position Forward Space as the top dealer option
• Lead efforts to push Forward Space’s marketing strategy forward, including integrating best practices in interactive and digital marketing efforts
• Provide creative direction and overall brand direction to the team
Additional Responsibilities:
• Understand client needs and expectations to build customer experience programs that wow and delight, from customer visits to our showrooms, to communications tools, surveys and follow-up
• Map out and monitor annual budget
• Manage team meeting cadence, structure and workload distribution
• Provide strong 1:1 coaching, support and development guidance to team members
• Build relationships internally and collaborate with cross-functional teams (leadership, sales, design, order fulfilment, etc.) to understand all aspects of our services and create strong narratives to inform our messaging • Oversee development of all branding, content, collateral, presentations and proposals across all platforms
• Provide support and leadership to bid/proposal team in development of winning RFP responses and strong internal process management
• Lead and or participate in special projects and/or initiatives in alignment with company goals
• Actively participate in sales strategy development in support of business development activities and for strategic opportunities
• Collaborate with leadership and design to ensure our showrooms support not only our selling strategies but provide an unparalleled customer visit experience
• Participate as a leader in our organization with internal partners (Steelcase, other vendors), as well as industry partners (architecture and design, real estate communities)
• Attend industry and/or professional events for networking, relationship building with key community stakeholders

The Experience You Will Bring
• Minimum of a bachelor’s degree
• 7 – 10 years of related marketing experience
• Ability to lead, manage and empower people
• Passion for developing and managing teams
• Background in graphic design, digital marketing, website design/management, video, proposal development and content development
• Strong knowledge and experience with Adobe Creative Suite (Illustrator, Photoshop, Premier Pro) and Advanced PC skills (Outlook, PPT, Excel, etc.)
• Strong creative writing and presentation skills
• Excellent general professional communication skills
• High level of organization.
• Must be detail-oriented and able to manage multiple priorities, competing deadlines, and evenly distribute workload across a team
• Demonstrated critical thinking and problem-solving skills
• Flexibility to travel between Forward Space locations

Why You’ll Love Working for Forward Space
• Competitive compensation
• Career pathing
• Collaborative and supportive culture
• Medical, dental and vision
• Short- and Long-Term Disability
• PTO and Paid Holidays
• 401K match

Enjoy our Perks, Perks, Perks!
• Summer hours
• Hybrid work schedule
• Free healthy snacks and lunches
• Bring your dog to work
• Annual employee and family events
• Quarterly company Town Halls with annual community service event
• Company-funded annual charitable giving
• Impromptu celebrations and team outings

Please send your resumes to Cara Pacholski: cpacholski@forwardspace.com or submit your resume below


Application Form

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