Basic Function: Primary responsibility is to develop new accounts consistent with Forward Space corporate objectives. Responsible for managing existing accounts by using creative, pro-active strategies to understand customer’s expectations, develop standards of performance, measure results, and strive for continuous improvement.

Job Responsibilities:

  • Identify, develop and generate new business sales opportunities with new accounts and maintain and grow existing accounts
  • Responsible for penetrating accounts using creative, pro-active strategies, developing goals and creating client partnerships
  • Provide account strategies and direction to project team members and to account managers and/or coordinators working on continuing business, including problem resolution
  • Identify business opportunities and secure revenue opportunities for new products and services
  • Make regular calls on assigned customers within established accounts to assure long-term customer satisfaction
  • Develop and maintain working knowledge of company offered product lines including but not limited to: furniture, technology, flooring and architectural solutions along with associated services. Ability to recommend appropriate solutions/applications to meet customer needs
  • Attend all required meetings including training to improve sales techniques/skills and stay abreast of industry and product changes and advancements
  • Work with other departments and support the Order Management System from initial quote through invoicing and payment
  • Represent the company in a professional manner to specific industry organizations, market sector, and/or community events

Qualifications/Skills & Abilities:

  • Strong oral, presentation, written & interpersonal skill and the ability to develop relationships
  • Self-directed; takes initiative; resourceful; good problem solving ability and follow through
  • Clear and professional communication skills, including verbal, written, and listening skills
  • Strong analytical and problem solving skills
  • Works well in a multi-task, team environment and organization
  • Demonstrates enthusiasm and optimism
  • Highly motivated, goal oriented individual
  • Strong business development skills


  •  Bachelor’s degree with emphasis on sales and marketing or equivalent in related area
  • Demonstrable knowledge of office furniture and furnishings industry with emphasis on Steelcase brand products a plus


  • Minimum of 4 years’ successful industry experience in Design, Lead Generation, Account or Project Management or a transferable business to business complex selling industry preferably linked to design/construction/office environment industry

Additional requirements:

  • Ability to work and routinely travel to customer locations within Chicago and suburban areas with occasional travel to out-of-state meetings/training
  • Valid State Driver’s License

Interested applicant should contact Michael Rodgers   mrodgers@forwardspace.com or 630.589.5603